Shipping Policy

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Aryamond Singapore Pte. Limited (Aryamond) ships to selected locations in Singapore. Please check if we deliver to your Zip/Postal Code on the shopping cart checkout page. If there is no courier service available in your area, we do apologize for the inconvenience caused.

*NOTE: At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders.
Domestic Order : We provide free shipping within Singapore.

Shipping Partner : Our shipping partner is DHL Express.
All users have the option to track their orders by clicking on Track Order. The user has to enter the email address/necessary details used while placing the order and the order number to track the order.

Registered users can Sign in and track their orders from the order history section on the My Account page.

We request all unregistered users to Click here and register today for enhancing their shopping experience.
The time taken for delivery tends to vary according to the destination. However, we do our best to ensure that the order is delivered on time.

Delivery Time for Ready-to-ship Domestic Orders takes between 1 to 3 working days from the day of order confirmation to deliver the products within Singapore. This excludes delays due to government impositions or any other entity acting on behalf of the government or acting as per the directions of the government.

Pre-orders, Custom orders, and made-to-order products can be delivered between 21 to 35 working days. The same will be informed to you while placing the order.

In the unlikely event that the delivery is delayed, we may cancel the order and the customer will be notified regarding the same. In such cases, the refund is made directly to the customer’s bank account using the same payment mode. Aryamond partner with reputed shipping partner to ensure prompt and secure delivery. Since the delivery of products is address-specific, please ensure that the address entered while placing the order is correct.

Important Note: If an office address is provided for delivery, please ensure that the working hours, department details, employee number, and direct landline numbers are also provided to prevent any last-minute hassles and failed delivery attempts.

Shipping partner may be using the OTP verification process at the time of delivery to ensure contactless delivery at the right recipient hand, for this process, it is required from the customer to provide the correct contact mobile number at the time of order placement itself to avoid wrong delivery.

To prevent misplaced delivery, please keep one of the following identity cards for verification:

a) Passport with Visa Copy

b) National Identity Card (NRIC)

c) Work Permit

e) Any other government, bank or local authority-issued ID proof of the country of residence.

For any customer assistance, you can call on our toll-free number +65 (800) 4922522 or write to customercare@diamond2.sg

Transit Insurance: Aryamond will fully insure all goods until they reach you, so your purchase is 100% safe.
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