Terms of use

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This website is owned and operated by Aryamond Singapore Pte. Ltd. (hereafter referred to as "Aryamond" or "Diamond2" or"Diamond2.sg" having its registered office at 16, Coveway, Singapore, 098211)

In using the services provided by our website Diamond2.sg (“Website”) you are deemed to have accepted and be bound by the terms and conditions listed below or as may be revised from time to time.

Aryamond reserves the right to change these terms and conditions from time to time without any obligation to inform you, and it is your responsibility to look through them as often as possible. All rights including copyright, in this Website, are owned by or licensed to Aryamond. Any use of this Website or its contents, including copying or storing it in whole or part without the permission of Aryamond is prohibited.

If you have any queries about these terms and conditions or any complaints or suggestions regarding our Website, please feel free to write to customercare@diamond2.sg or call us on +65 (800) 4922522 (Timings: 11:00 AM to 8:00 PM SGT) from Monday to Saturday.

We do not guarantee that the Website will at all times be available or accessible. We may restrict access to you, if we consider the same reasonably required.

If you are not competent to contract as per the applicable law, you are prohibited to use / purchase / contract from or with this website.

Any customer who wishes to purchase an item from the Website can either:

i. Add the selected products directly to the shopping cart; or

ii. Customize (Once the functionality available) jewellery (“Customized Jewellery”) by adding Diamond2to a ring, pendant, earring or any other type of jewellery that is expressly stated as customizable on the Website and then add the item to the shopping cart; or

iii. Choose from the selection of Jewellery design available on the Website and add the item to the shopping cart; or

iv. Call our trained consultants on +65 (800) 4922522 to place an order or book an online appointment with our consultant to see the range of products. The customer will receive the form for appointment via email courier/ app/ website based on their convenience.

If you wish to make a purchase, you may be required to register/guest users on the Website after adding the item(s) to the shopping cart. You may be required to provide any other mandatory information required under law like ID proof/Address proof as mentioned at the time of purchase.

Orders will ordinarily be processed only after the payment has been received by Aryamond. In the event the payment is cancelled or not received by us, we will have the right to stop/hold /cancel the delivery.

To confirm the Orders, diamond2.sg may call up the customer who have placed orders through the Website and ask the customer a verification question.

For orders being shipped within Singapore, the payment can only be accepted in SGD. Prices will be MSRP and GST as applicable.

You may note that usage of instruments such as credit cards may attract additional charges. In the case of international credit cards being used for domestic orders, the transaction amount will be converted to SGD before the payment is accepted. Currency conversion charges may apply according to your credit card policy. If you have made the payment by International card or foreign bank-issued card, then you will be required to send us any government issued photo Identity proof of the country of residence as mentioned below;

a) Passport with Visa Copy

b) National Identity Card (NRIC)

c) Work Permit

e) Any other government, bank or local authority-issued ID proof of the country of residence.

Aryamond is not accepting any orders which are required to be delivered outside Singapore.

A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, registered Customers can track their order by clicking Track Order and find the order status.

If there is a public holiday or Sunday, the turn-around time (“TAT”) for delivery will be extended by another day.

i. You have to provide true, accurate, current and complete information about yourself while registration on www.diamond2.sg

ii. You should maintain and promptly update registration data to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate, incomplete or not current or if Aryamond has reasonable grounds to suspect that such information is false, inaccurate, incomplete, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your account and refuse to provide you with access to our website.

iii. In the event that a non-delivery occurs on account of a mistake by you (i.e,. wrong name or address or any other wrong information), any extra cost incurred by Aryamond for re-delivery shall be claimed from you and you shall bear such expenses.

iv. You will provide authentic and true information in all instances where such information is requested of you. Aryamond reserves the right to confirm and validate the information and other details provided by you at any point of time. Further, Aryamond also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely), Aryamond has the right in its sole discretion to reject the registration and debar you from using the services of www.diamond2.sg and / or other affiliated websites without prior intimation whatsoever.

v. You confirm that the address at which delivery of the product(s), ordered by you, is to be made is complete and correct.

vi. Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item's description.

vii. If any unexpected or long delay in the delivery is expected, Aryamond may cancel the Order and in such an event, its liability will be limited to refund of the amounts paid by you, without any further compensation being payable to you..

Aryamond reserves the right, at its sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card, and also to orders that use the same billing and/ or shipping address.

You are prohibited from violating or attempting to violate the security of this website, including, without limitation:

i. Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.

ii. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.

iii. Attempting to interfere with service to any other user, host or network, including without limitation via means of submitting a virus to the site, overloading, flooding, spamming, mail-bombing or crashing.

iv. Sending unsolicited email, including promotions and or advertising of products or services;

v. Forging any TCP / IP packet header or any part of the header information in any email or newsgroup, violations of system or network security may result in civil or criminal liability. Aryamond will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree to not use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, to not use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site, and other than generally available third-party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox).

We reserve the right to refuse to accept any Order or cancel any accepted Order for any reason including limitation on quantity available for purchase; errors in pricing or product information or suspected fraud or such other issues identified by us. We also reserve the right to ask for additional information for accepting orders in certain cases.

You may cancel an Order before the products leave the relevant warehouse or origin. Registered customer can always check the status of their order from Track Order available at www.diamond2.sg Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use) after deduction of applicable charges. Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque.

Please refer to return policy for details

We regret to inform that exchange of products is not permitted possible for the products bought from our website.

Please refer to Limited Warranty for details

Please refer to Privacy Policy for details

Aryamond reserves the right to recover the cost of goods, collection charges, damages caused to Aryamond and legal expenses from persons using the site fraudulently. Aryamond reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Aryamond shall not be responsible for, and disclaims to the fullest extent permitted under the law, all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the Website, any information contained on the Website, or material and information transmitted over our system.

All products and the information displayed on www.diamond2.sg constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. Dispatch of all product(s) ordered, may or may not happen at the same time, and we reserve the right to either accept or reject the balance offer.

We have made every effort to display the colors and sizes of our products that appear on our website as accurately as possible. However, as the actual colors you see will depend on your monitor. We cannot guarantee that your monitor's display of any color will accurately reflect the product’s color on delivery. Packaging of the product may vary from that displayed on the Website.

Unless otherwise specified, all intellectual, industrial or other property rights (herein collectively “IPR”) to the materials (including images, icons, photos, video clips, tag lines, slogans, software and other contents) shown or indicated in the Website are either owned by Aryamond or has been licensed to Aryamond. No right or license to any of such IPR is granted to you by your accessing or using the Website.

You shall not copy, reproduce, distribute, republish, download, display, post or transmit any part of the Website. If you have any questions, please email us at customercare@diamond2.sg or call us on our toll-free number +65 (800) 4922522 . While we have taken steps to provide complete and relevant information in our Website, we cannot accept responsibility for any inaccuracies or errors.

The Website may contain links to other websites. These external websites are not under our control. We cannot be held responsible for such websites and cannot make any warranties about them. We provide these links because we think they might interest you, but we do not monitor or endorse these websites. If you are accessing any such external links, you are required to note the terms and conditions of accessing such resources.

We take no responsibility for any loss or damage suffered due to our online order service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it being brought to our attention.

Any product you buy from our website is completely at your discretion and you accept that you place the order only after thoroughly inquiring about the product and being completely acquainted about the product, its features, characteristics, usage etc. Aryamond is not liable for any kind of damages or losses whatsoever suffered by the Customers due to the use of the product.

Please refer to Shipping Policy for details.

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted, or offered in connection with your use of this Website will be and remain the property of Aryamond, and may be seen by others. Such disclosure, submission, or offer of any comments shall constitute an assignment to Aryamond of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in such postings. Since the information may be seen by others, you are required to avoid posting any personal or sensitive information.

Aryamond will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any information/ comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Aryamond will be under no obligation

a) To maintain any comments in confidence

b) To pay you any compensation for any comments

c) To respond to any comments

You agree and confirm that any comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights and will not cause injury to any person or entity. You further agree that no comments submitted by you to the website will be or contain libelous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of spam.

Aryamond does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to this website. You grant Aryamond the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you further agree to keep indemnified Aryamond and its affiliates for all claims resulting from any comments submitted by you. Aryamond and its affiliates are not responsible nor assume any liability for any comments submitted by you or any third party.

All notices, demands, or consents given from you under these Terms will be in writing and will be deemed given when delivered to Aryamond at the following contact:
Aryamond Singapore Pte. Ltd., 16, Coveway, Singapore, 098211.
Any notices to you may be made via email or postal mail to the address in Aryamond records or post on the Site. Please immediately report any violations of these Terms to Aryamond at the contact listed above.

Your access and use of the Website and the terms hereof, shall be construed and interpreted in accordance with the applicable laws of Singapore. The courts at Singapore shall alone have exclusive jurisdiction in any proceedings arising out of this user agreement.

If there is a conflict or contradiction between the provisions of these Website terms and conditions and any specific conditions subject to which your Order is accepted, the latter will prevail.

Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

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